Refund policy

Return, Refund & Cancellation Policy

Last updated: June 20, 2026

At SeamlessForHer, customer satisfaction is our top priority. We want you to feel confident and beautiful in our products. If you are not completely satisfied with your purchase, or if you need to make changes, we are here to help you sort it out smoothly.

💡 Quick Summary for Peace of Mind:

Cancellations: 100% Free before the order is fulfilled.

Return Window: 7 Days from delivery.

Restocking Fee: $0.00 (Absolutely Free).

Damaged/Wrong Items: 100% Free return shipping.

🛑 1. Order Cancellation Policy

We process orders quickly to ensure fast delivery. You can cancel your order for a full refund at any time before it has been fulfilled (shipped).

Before Fulfillment: If you change your mind or need to update your shipping information, please email us immediately at support@seamlessforher.com with your order number. We will cancel it and issue a 100% refund instantly.
After Fulfillment: Once an order status is marked as "Fulfilled" or a tracking number has been generated, it cannot be canceled or modified. In this case, you will need to wait until the package arrives and then initiate a standard return within our 7-day window.

📅 2. 7-Day Return Window

We offer a 7-day return policy, which means you have exactly 7 days after receiving your item to request a return. Due to the fast-turning nature of our boutique collections, we cannot accept return requests after this 7-day period.

To be eligible for a return, your item must be:

In the same condition that you received it.
Unworn, unwashed, and unused.
With all original tags still attached.
In its original packaging.

✉️ 3. How to Initiate a Return

Starting a return with us is quick and simple:

Contact our support team at support@seamlessforher.com with your order number and photos of the item.
If your return is accepted, we will send you a confirmation along with clear instructions on how and where to send your package.

Note: Items sent back to us without first requesting a return will not be accepted.

💰 4. Return Shipping Fees & Costs

We believe in fairness. Depending on the reason for your return, the shipping fees are handled as follows:

Defective, Damaged, or Wrong Items: If the item is defective, damaged in transit, or if you received the wrong product, contact us immediately. In these cases, SeamlessForHer covers 100% of the return shipping costs, and we will provide you with a prepaid shipping label.
Customer Remorse (Change of Mind): If you wish to return an item due to a change of mind, ordering the wrong size, or color preference, the customer will be responsible for paying the actual return shipping costs.

❌ 5. Restocking Fees

We love transparency. SeamlessForHer charges $0.00 restocking fees. There are absolutely no hidden handling fees or administrative costs for processing your returns.

🔍 6. Damaged or Defective Issues

Please inspect your order as soon as it arrives. If you notice any issues (damaged, defective, or incorrect item), contact us within 24–48 hours of delivery so we can evaluate the situation and make it right immediately.

🔄 7. Exchanges

The fastest way to ensure you get exactly what you want is to return the item you have. Once the return is accepted, you can simply make a separate purchase for the new item or size.

💳 8. Refund Process

Once we receive and inspect your returned item, we will send you an email to notify you of the approval or rejection of your refund.

If approved: Your refund will be automatically processed and credited back to your original payment method within 5 to 7 business days.
Please note: It may take some additional time for your bank or credit card company to officially post the refund.

🏢 9. Contact Our Support Team

If you have any questions regarding cancellations, returns, refunds, or exchanges, please reach out to us directly:

Business Name: SeamlessForHer
Address: 17300 Railroad St Unit D, City Industry California 91748, United States
Phone Support: +1 650-739-6658
Email Support: support@seamlessforher.com