Privacy policy

1. Introduction

SEAMLESSFORHER ("we," "our," or "us") respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or make purchases through our website:

seamlessforher.com

By accessing or using our Website, you acknowledge that your personal information may be processed as described in this Privacy Policy, subject to applicable privacy laws.

2. Information We Collect

When you use our Website, we may collect the following types of information.

Personal Information

We may collect personal information that you provide to us, including:

Full name
Email address
Telephone number
Billing address
Shipping address
Postal code

Order Information

When you place an order, we may collect information related to your purchase, including:

Shapewear, bodysuits, and other products purchased
Order details and purchase history
Selected product sizes, colors, and quantities
Transaction information
Shipping and delivery information
Customer service communications
Return, exchange, and refund requests

Payment Information

Payments are processed through the payment providers made available during checkout.

SEAMLESSFORHER does not intentionally collect or store complete payment card information or full financial account credentials on its own website systems.

We may receive limited payment-related information, such as transaction confirmations, payment status, and transaction identifiers, as necessary to process and manage orders.

Payment information submitted through third-party payment providers is handled according to their applicable privacy policies, terms, and security practices.

Website Usage Information

When you visit our Website, certain technical information may be collected automatically, including:

Browser type and version
Device information
IP address
Website activity and browsing interactions
Pages visited
Referring website information
Cookies and similar technologies

3. How We Use Your Information

We may use the information we collect to:

Process and fulfill customer orders
Confirm purchases and provide order updates
Arrange shipping and delivery
Handle returns, exchanges, refunds, and order inquiries
Provide customer service and respond to questions
Help customers with product sizing and product-related inquiries
Improve website functionality and the shopping experience
Analyze website performance and customer interactions
Detect and prevent fraudulent transactions
Maintain accurate business and transaction records
Comply with applicable legal, tax, and regulatory requirements

Where permitted by applicable law, and with your consent when required, we may also send promotional communications about our products, new arrivals, product updates, or special offers.

You may unsubscribe from promotional emails using the unsubscribe link included in those communications or by contacting us directly.

4. Sharing of Information

We may share personal information with trusted third-party service providers when necessary to operate our business and provide services to customers.

These providers may include:

Payment processing providers
Shipping carriers and logistics partners
Website hosting and e-commerce platform providers, including Shopify
Analytics and website performance providers
Customer service and communication providers
Fraud prevention and security service providers
Marketing and advertising service providers, where enabled

We share information for legitimate business purposes, subject to applicable privacy laws and relevant contractual protections.

We do not sell customer contact lists for monetary consideration. Certain disclosures involving analytics, advertising, or tracking technologies, if enabled, may be considered a "sale" or "sharing" of personal information under some privacy laws. Where applicable, customers may exercise their rights regarding these activities.

We may also disclose personal information when required by law, legal proceedings, or valid requests from government authorities.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to support website functionality and improve the shopping experience.

Cookies may be used to:

Remember customer preferences
Maintain shopping cart functionality
Support checkout and account features
Improve website performance
Understand website traffic and usage
Help identify technical problems
Support analytics and marketing activities where enabled

Some cookies are necessary for the Website to function properly, while others may be used for analytics or advertising purposes.

You may manage or disable cookies through your browser settings or any cookie preference controls made available on our Website.

However, disabling certain cookies may affect website functionality, including shopping cart and checkout features.

Where required by applicable law, we will request consent before using non-essential cookies.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

Complete and manage customer orders
Provide customer service and respond to inquiries
Maintain business and transaction records
Meet applicable legal, accounting, and tax obligations
Resolve disputes and process returns, exchanges, or refunds
Detect and prevent fraudulent activities
Enforce applicable business policies and agreements

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable recordkeeping obligations.

7. Data Security

At SEAMLESSFORHER, we recognize the importance of protecting customer information.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Our Website operates through Shopify, and payments may be processed through third-party payment providers. These providers maintain their own applicable security practices and procedures.

However, no method of electronic transmission, online communication, or data storage can guarantee complete security.

We encourage customers to use secure internet connections and protect their personal account information when shopping online.

8. Children's Privacy

Our Website is intended for individuals who are at least 18 years old or have reached the applicable age of majority in their location.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

If we become aware that personal information has been collected from a child without the required parental consent or other lawful basis, we will take appropriate steps to delete that information.

Parents or legal guardians who believe that a child has provided personal information to us may contact us using the information provided below.

9. Your Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:

Requesting access to personal information we maintain about you
Requesting correction of inaccurate or incomplete information
Requesting deletion of personal information, subject to applicable exceptions
Requesting information about how personal information is collected and used
Restricting or objecting to certain processing activities
Withdrawing consent where processing is based on consent
Opting out of certain data sharing or targeted advertising activities where applicable
Requesting a portable copy of certain personal information where required by law

We will review privacy-related requests and respond in accordance with applicable legal requirements.

Certain requests may require identity verification to protect customer information from unauthorized access.

To exercise your privacy rights, please contact us at:

Email: support@seamlessforher.com

We will not unlawfully discriminate against customers for exercising their applicable privacy rights.

10. Third-Party Services

Our Website may contain links to or integrate services provided by third parties, including:

Shopify
Payment processing providers
Shipping and logistics providers
Analytics and website performance providers
Marketing and advertising service providers, where enabled

These third parties may collect, process, or store information in accordance with their own privacy policies and applicable terms.

SEAMLESSFORHER is not responsible for the privacy practices, security procedures, or content of independent third-party websites.

We encourage customers to review the privacy policies of third-party services before providing personal or financial information.

Personal information may be processed or stored in jurisdictions outside your place of residence when services are provided by third parties. Where required, such processing is subject to applicable data protection requirements.

11. Changes to This Privacy Policy

SEAMLESSFORHER may update or modify this Privacy Policy from time to time to reflect changes in our business operations, website functionality, legal requirements, or information-handling practices.

Any updates will be published on this page, together with a revised effective or update date where appropriate.

We encourage customers to review this Privacy Policy periodically to stay informed about how their personal information is handled.

Where required by applicable law, we will provide additional notice or obtain consent for material changes to our privacy practices.